What does this site sell?
2xist sells the following products for men:
What are this site's return policies?
After purchasing from 2xist, you are given a 30-day return period. In this period, you can return your item for a refund or for an exchange. The item to be returned should be in its original condition and it should include its tags as well. Opened and tried items can't be returned due to health concerns.
When returning items, make sure that you will have a proof of delivery otherwise, the store will not be responsible for your item when it will get lost. Also, when asking for a refund, make sure to use the prepaid label. A flat fee of $7.00 is going to be deducted from the refund that you will receive.
On the other hand, when asking for a return, you have to use the prepaid label. You will only pay shipping one way. Also, $7.00 will be charged for return shipping with the label.
What are this site's shipping policies and costs? Which countries do they ship to?
After you had placed your order, your orders will be processed within 2 business days, after which, they will be shipped through your preferred shipping method. Among the shipping methods are as follows:
Orders will be shipped via FedEx; however, for orders that will be delivered to Hawaii, Alaska, Puerto Rico and PO Boxes or military addresses, US Postal Service or SmartPost will be used. Shipping cost will be calculated upon checkout.
2xist ships to USA only.
Does this site offer any warranties or guarantees?
Yes, this site offers a 30-day money back guarantee. Within this guarantee period, you can return your item (unopened, untried, in its original condition and with tags included) for a refund or for an exchange.
Does this site have physical stores? Where are they located?
Yes, this site has physical stores and these are located all over the USA.
How can I reach customer service for this site? Does it offer a telephone number?
If you have any questions, you can email or call the customer service of the site. They are available from Monday-Friday (excluding holidays) 9am-5pm EST.
Do they offer any help or introductory videos?
No introductory video is offered by the site; however, they do offer help. They help their customers regarding the proper way of measuring their size. Just visit their "Size Guide" page.
Do they offer any discounts or coupons?
Unfortunately, 2xist does not offer any discounts or coupons. However, they do offer their products at affordable prices plus the FREE shipping that they offer for orders amounting to $50 and more.